Food Service Aide (A.A.S. Culinary)

Competency-based
ONET: 35-9011.00

1

Years

17

Skills

1216h

Related instructions
Curriculum
  • Learning Framework
  • Composition I
  • Basic Food Preparation
  • Intermediate Food Preparation
  • Advanced Food Preparation
  • Saucier
  • Garde Manger
  • Math for Business & Social Sciences
  • Fundamentals of Baking
  • Introduction to Hospitality Industry
  • Environmental Science (Lecture)
  • Purchasing for Hospitality Operations
  • Sanitation and Safety
  • Beverage Management
  • Principles of Healthy Cuisine
  • A La Carte Cooking
  • Food Service Operation/Systems
  • Hospitality Human Resources Management
  • Humanities/Fine Arts Elective
  • General Education Elective
  • Culinary Capstone Projects Laboratory
  • Practicum (or Field Experience) Culinary Arts/Chef Training
On-the-job training
  • Take customer orders.
    • Take orders from patrons for food or beverages.
    • Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Communicate with customers to resolve complaints or ensure satisfaction.
    • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
    • Clean and inspect galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
  • Enforce rules or regulations.
    • Check patrons and patients' identification to ensure that they are meeting dietary requirements.
  • Present food or beverage information or menus to customers.
    • Present menus to patrons and answer questions about menu items, making recommendations upon request.
    • Explain how various menu items are prepared, describing ingredients and cooking methods.
    • Inform customers of daily specials.
  • Collect dirty dishes or other tableware.
    • Remove dishes and glasses from rooms or counters and take them to kitchen for cleaning.
  • Serve food or beverages.
    • Serve food or beverages to patients and prepare or serve specialty dishes to rooms as required.
  • Cook foods.
    • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
    • Roll silverware, set up food stations, or set up dining areas to prepare for the next shift.
  • Clean food services areas.
    • Clean room trays or counters after patrons and patients have finished dining.
  • Clean food preparation areas, facilities, or equipment.
    • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Stock serving stations or dining areas with food or supplies.
    • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Knowledge of Service Excellence standards and customer service expectations
    • Practices customer service and Service Excellence behaviors: Safety, Courtesy, Accountability, Efficiency, and Innovation.
    • Works collaboratively as a team to achieve goals and deliverables.
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713-718-2910
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