Designing better experiences: Students build apprenticeship for Idaho Office of Information Technology Services
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Designing better experiences: Students build apprenticeship for Idaho Office of Information Technology Services

Boise State University
December 2, 2025

Summary

Hope Kiefner and Noah Woodring have embarked on an innovative journey as the first User Experience (UX) apprentices at the Idaho Office of Information Technology Services. Their roles not only mark the beginning of their careers but also the establishment of a pioneering apprenticeship program that aims to enhance user experiences within state services.

This initiative reflects a growing trend in the workforce, where apprenticeships are increasingly recognized as vital pathways for skill development and career advancement. By integrating academic knowledge with practical experience, programs like this one are essential in bridging the gap between education and the demands of the job market.

Why this matters for apprenticeships

This story highlights the importance of hands-on learning in developing essential skills for the tech industry. By participating in a registered apprenticeship, Kiefner and Woodring exemplify how such programs can provide meaningful career pathways while fostering innovation in public service.

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