Community Health Worker

Competency-based
ONET: 21-1091.00

2

Years

60

Skills

160h

Related instructions
Curriculum
  • Module One: Understanding the Role of the Community Health Worker
  • Module Two: Competency One - Communication Skills
  • Module Three: Competency Two - Interpersonal Skills
  • Module Four: Competency Three - Service Coordination Skills
  • Module Five: Competency Four - Capacity-Building Skills
  • Module Six: Competency Five - Advocacy Skills
  • Module Seven: Competency Six - Teaching Skills
  • Module Eight: Competency Seven - Organizational Skills
  • Module Nine: Competency Eight - Module Based on Specific Health Issues
  • Module Ten: Direct Practice and Responsiveness Training
  • Clinical/Internship Training
On-the-job training
  • Introduction to the Community Health Worker role and Orientation to the Work Environment
    • Orientation to the role of the Community Health Worker - Job description and requirements;
    • Orientation to the role of the Community Health Worker - CHW certification requirement and application process;
    • Orientation to the role of the Community Health Worker - Overview & fulfillment of employer's philosophy;
    • Orientation to the role of the Community Health Worker - Employer history;
    • Orientation to the role of the Community Health Worker - Employer Policy and Procedures;
    • Orientation to the role of the Community Health Worker - Co-worker, mentor and supervisory relationships;
    • Orientation to the role of the Community Health Worker - Access to mentors, supervisors, employee assistance programs and other support structures;
    • Orientation to the role of the Community Health Worker - Overview of upcoming regular and specialized social and other employer events.
    • Overview of specialized and technical knowledge unique to the work environment - Characteristics of the individual(s) served;
    • Overview of specialized and technical knowledge unique to the work environment - Terminology necessary for the work environment
    • Overview of specialized and technical knowledge unique to the work environment - Operation and maintenance of computer and video conferencing equipment
    • Overview of specialized and technical knowledge unique to the work environment - Health and medical concerns unique to the work environment
    • Overview of specialized and technical knowledge unique to the work environment - Introduction to mechanisms of data collection and documentation.
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Blood borne pathogens/universal precautions/infection control
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - CPR/Basic First Aid
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Assessing community safety
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Recognizing and correcting hazards in the workplace
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Safety precautions for home or community visits
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Responding to emergencies
    • Employee and individuals' safety in the medical/community environment (some areas based on employment location) - Reasonable risk and common sense.
    • Ethical and professional practice - Putting CHW ethics into practice;
    • Ethical and professional practice - Career and educational paths available within the work environment
    • Ethical and professional practice - Becoming a culturally competent practitioner
    • Ethical and professional practice - Mastering team-work and collaboration skills
    • Ethical and professional practice - Self-assessment, performance appraisal and use of constructive criticism
    • Ethical and professional practice - Communicating effectively with others
    • Ethical and professional practice - Confidentiality including HIPAA
    • Ethical and professional practice - Creative problem solving
    • Ethical and professional practice - Understanding and fulfilling the employer's mission.
  • Development of community based networking and advocacy (customized for specific region and employer
    • Community Networking - Developing individualized strategies
    • Community Networking - Community centered supports
    • Community Networking - Focus on participant (individuals/community)-defined outcomes
    • Community Networking - Integrating formal and informal supports
    • Community Networking - Eliciting, respecting and actively supporting participant choices and preferences
    • Advocacy, Supporting Empowerment - Promotion of empowerment and self-confidence of individuals/community to speak out for themselves and others;
    • Advocacy, Supporting Empowerment - Identifying issues related to the population served
    • Advocacy, Supporting Empowerment - Educating the community served on advocacy techniques
    • Advocacy, Supporting Empowerment - Assist individuals and communities to act collaboratively
    • Advocacy, Supporting Empowerment - Common challenges to human, civil and legal rights.
  • Health Literacy
    • Preventive health and dentistry
    • Characteristics of a healthy lifestyle
    • Responding to common health concerns
    • Responding to individual health needs
    • Safety (environmental, personal, and driving)
    • Identifying health resources, judging quality, and coordinating/communicating with health care practitioners
    • Supporting individuals in understanding and participating in routine and special health care screening and treatment.
  • Communication
    • Effective and appropriate communication skills;
    • Basic group communication skills and facilitation structures;
    • Effective, efficient and timely documentation;
    • Using alternative communication devices;
    • Obtaining and utilizing interpreters when needed;
    • Utilization of positive behavior support; and
    • Conflict Resolution.
  • Teaching and Supporting Others
    • Use of adult learning principles
    • Teaching strategies;
    • Providing constructive feedback;
    • Teaching skills customized to the individuals;
    • Presentation skills;
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Headquarters location
Troy, AL (36082)
Phone
+1 (334) 241-9500
State
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