International Freight Forwarder
Competency-based
ONET: 43-5011.01
2
Years
122
Skills
60h
Related instructions
Classroom instruction topics
- Learning Framework
- Introduction to Business Logistics
- Math for Business & Social Sciences
- Domestic and International Transportation Management
- Introduction to Supply Chain Technology Applications (Cargowise Operator)
- Global Supply Chain Management
- International Business Law
- Cargowise Specialist
- Certified Logistics Associate
- English Composition
- Certified Logistics Technician
- Business Principles
- Principles of Imports
- Principles of Exports (Export University Certificate of Completion)
- Economics of Transportation and Distribution
- Warehouse and Distribution Center Management
- Principles of Microeconomics
- Internship/Apprenticeship: Logistics and Materials Management
- General Education Elective
- Intercultural Management
- Global Business Simulation
- Humanities/Fine Arts General Education Elective 1
On-the-job training
- International Ocean Freight - Export
- Pricing/Quoting and Rate Management (Types of Ocean Freight Options – FCL/LCL/Breakbulk)
- Container Types: 20’, 40’, 45’ (HC, OT, Flat Rack, ETC.)
- Vessel Types: Containership, Bulk Vessel, ETC.
- Shipment Detail Confirmation and Booking Process
- CW Data Entry
- Domestic Solution: a. Transportation Services + Cargo Collection, b. Documentation: BOL + POD, c. Warehousing, d. Packing
- International Transit Details | Confirmation
- Pre-Sailing Documentation: a. Shipping Instructions, b. Packing List, c. Commercial Invoice, d. AES, e. House Bill of Lading, f. Master Bill of Lading, g. Certificate of Origin, h. Hazardous Documentation, i. Fumigation, j. Rail Billing, k. Carnet, l. Letter of Credit
- Confirm Onboard
- Post Sailing Documentation: a. Pre- Alert
- Billing + Accounting (Credit check/Approval/Contract)
- Cargo Tracking
- Delivery to Final Destination
- Data Management + Continuous Improvement (SOP)
- International Ocean Freight - Import
- Pricing and Rate Management
- Origin Booking Details: Coordination and Confirmation
- CW Data Entry
- Consignment of Documents (L/C Stipulations/Banking Original “On Board” Shipping Documents)
- ISF Documentation + AMS Filing
- Confirm Onboard
- Bill of Lading
- Commercial Invoice + Packing List
- Cargo Tracking
- Arrival Notice
- US Customs Clearance (Brokerage)
- Certificate of Origin
- Cargo Collections + Transportation Services: a. Documentation: BOL + POD, b. Destination Requirements
- Hazardous Cargo + Documentation
- Billing + Accounting
- Data Management + Continuous Improvement (SOP)
- International Air Freight - Export
- Pricing and Rate Management
- Types of Aircrafts (Passenger, Cargo / Charter)
- Aircraft Loading Equipment (ULDs)
- Shipment Detail Confirmation (Incl. HAZMAT, OOG, Cargo Specifications, etc.)
- CW Data Entry
- Domestic Solution: a. Cargo Collection + Transportation Services, b. Labeling, c. Warehousing, d. Pre-Screening, e. Packing, f. Documentation, i.AWB + POD/HAZMAT
- International Transit Details | Confirmation
- Pre-Flight Documentation: a. Packing List , b. Commercial Invoice, c. Certificate of Origin, d. AES, e. House Airway Bill (HAWB), f. Master Airway Bill (MAWB), g. Manifest, h. Hazardous Documentation, i. Carnet, j. Letter of Credit, k. Destination Requirements
- Confirm Onboard
- Post Flight Documentation: a. Pre-Alert
- Billing + Accounting
- Cargo Tracking
- Delivery to Final Destination
- Data Management + Continuous Improvement (SOP)
- International Air Freight - Import
- Pricing and Rate Management
- Coordinating with Origin- Booking Details
- CW Data Entry
- Consignment of Documentation
- Confirm Onboard
- Bill of Lading
- Commercial Invoice + Packing List
- Cargo Tracking
- Arrival Notice
- US Customs Clearance
- Cargo Collection + Transportation Services
- Documentation: BOL + POD
- Billing + Accounting
- Data Management + Continuous Improvement (SOP)
- Brokerage
- Basic overview of US Customs regulations
- US Import / Export Compliance (C-TPAT)
- Overview of Government Agencies involved in international trade with special focus on US Customs and Border Protection (CBP)
- Trans-Border Clearances (Canada and Mexico)
- US Domestic Trucking, US Domestic Air, Intermodal Logistics and Warehousing/Distribution
- Types of Over-The-Road Moves (FTL, LTL, OOG)
- Intermodal Logistics
- Warehousing/CFS
- Store/Door Movements
- Equipment Interchange (Container)
- Domestic Air Solutions and Process
- Trucker Vetting Process (Compliance)
- US DOT
- Project Cargo
- Introduction to Fracht’s Project Cargo Group (incl. Planning and Execution)
- Pricing and Contract Compliance
- Rail Service
- Engineering, Route Studies/Surveys and Permits
- Heavy-Lift Cargo and Crane Operations
- Barge Service
- Breakbulk Service (Vessel)
- Overland Transport and Specialized Equipment
- Sales & Marketing Phase I
- Touching on general overview of Sales and Marketing Strategies, including topics like below:
- Phase 1: (Sales in General in a Service Industry): a. “Everyone sells” (internal and external) - you too - Service/Communication.
- Phase 2: (Deeper Dive into Sales Topics)
- Phase 2: (Deeper Dive into Sales Topics): a. Shadow different sales approaches/reps
- Phase 2: (Deeper Dive into Sales Topics): b. Identifying “ideal” targets- The Strategic Approach
- Phase 2: (Deeper Dive into Sales Topics): c. The Sales Cycle
- Phase 2: (Deeper Dive into Sales Topics): d. Real Opportunities- how to find them
- Phase 2: (Deeper Dive into Sales Topics): e. Study the target (LinkedIn etc.)
- Phase 2: (Deeper Dive into Sales Topics): f. Communicate Company Profile
- Phase 2: (Deeper Dive into Sales Topics): g. Know the tools in your toolbelt
- Phase 2: (Deeper Dive into Sales Topics): h. The internal sell as important as the external sell
- Phase 2: (Deeper Dive into Sales Topics): i. Engage others to get to the goal and help closing
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): a. Shadow Sales Calls / Teams Calls
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): b. Identify, study and engage with Target Accounts
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): c. Identifying “ideal” Targets - The Strategic Approach - create lead list
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): d. Study the Target (LinkedIn etc.)
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): e. Communicate Company Profile
- Phase 3: (Time to Sell- Try to Apply Competencies/Case Study Project): f. Use experts to help close the business and support implementation process
- Basic of Marketing: a. Social Media/Marketing/Promotions, etc. and how they relate to Sales and Industry
- Customer Service and Communication
- Techniques to Improve Listening and Communication Skills
- Email protocol (internal and external communication)
- Quoting (RFQs) and Tender Management
- Problem solving and decision-making process, including internal escalation as needed
- SOPs (Fracht internal and Customer specific)
- IT & Systems
- Overview of Total Quality Management (TQM)
- Basic Concepts on Collect, Analyze and Interpret Data
- Computer Operations (Cargo Wise)
- Tracking & Tracing Tools
- EDI capabilities and Customer applications
- Software skills and MS applications
- Fracht Academy (internal online learning platform)
- Finance / Accounting
- Credit Applications/Establishing Terms
- Applying Accounts Payable & Accounts Receivable Procedures
- Producing Cash Flow Profile
- Creating Financial Reports
- Produce Departmental Actual vs. Budget Reports
- Reconciliation with overseas Fracht offices and Network partners/agents
- Compliance & Risk Management
- Regulatory Compliance (Trade Compliance, ISO)
- Transport Insurance process
- Cargo Claims process
- INCOTERMS
- FMC
- IATA
- TSA
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